一、单项选择题（共 10 道试题，共 70 分。）
1. Xiao Wang meets Peter at the airport and says to him: “Morning, Peter!” In this case, the source of information is ________ .
A.
Xiao Wang
B. Peter
C. the airport
D. “Morning, Peter!”
正确答案：A 满分：7 得分：未判分
2. There are two kinds of cross-cultural communication: unilateral communication and _________.
A. successful communication
B. verbal communication
C. bilateral communication
D. unsuccessful communication
正确答案：C 满分：7 得分：未判分
3. Utterance meaning in a face-to-face communication refers to _________.
A. what the speaker has intended to convey in what is said
B. what what is said normally means
C. what the hearer has understood on the basis of what is said
D. the associative meaning words have
正确答案：B 满分：7 得分：未判分
4. When we are in a social gathering, we must be aware of the rules and procedures that govern the way things are going to proceed. These rules and procedures are technically called _________.
A. anecdotes
B. goals
C. gestures
D. schema (schemas)
正确答案：D 满分：7 得分：未判分
5. Which doesn’t belong to the group in a cross-cultural situation? _________.
A. Head movements
B. Social values
C. Facial expressions
D. Body contact
正确答案：B 满分：7 得分：未判分
6. When you are invited for a western meal, you’re offered a second helping but you have already had enough. What would you say? “_________”
A. Oh, thanks. That tastes awful.
B. No, I don’t want that.
C. No, I don’t like it.
D. That was delicious but I’ve already had plenty, thanks.
正确答案：D 满分：7 得分：未判分
7. Most Americans see themselves as separate _________, not as representatives of a family, community or other group.
A. independence
B. individuals
C. customers
D. cultures
正确答案：B 满分：7 得分：未判分
8. It is right to ask children or teenagers their age. But it is not normally _________ in English speaking societies to ask an adult their age - and never a woman!
A. considerat
B. inappropriate
C. impolite
D. polite
正确答案：D 满分：7 得分：未判分
9. The American child is nurtured to be _________, to be able to do whatever he could by himself, ever since he was born.
A. independent
B. good-looking
C. obedient
D. private
正确答案：A 满分：7 得分：未判分
10. One way of talking about the different stages in getting used to life in a new country is the distinction of euphoria, depression, _________ and acceptance.
A. criticism
B. admiration
C. adjustment
D. shock
正确答案：C 满分：7 得分：未判分
二、判断题（共 5 道试题，共 30 分。）
1. In face-to-face communication, non-verbal signals are not as important as verbal messages.
A. 错误
B. 正确
正确答案：A 满分：6 得分：未判分
2. When we Chinese refer to something about ourselves or related to us, we tend to elevate them.
A. 错误
B. 正确
正确答案：A 满分：6 得分：未判分
3. When you phone to tell your friend something, you are the source of information.
A. 错误
B. 正确
正确答案：B 满分：6 得分：未判分
4. Culture shock is a term used to describe the anxiety and feelings (of surprise, disorientation, confusion, etc.) felt when people have to operate within an entirely different cultural or social environment, such as a different country or a different state than where they live.
A. 错误
B. 正确
正确答案：B 满分：6 得分：未判分
5. Chinese people tend to say things like “No, not really” when they are asked “Are you hungry?” in the host family.
A. 错误
B. 正确
正确答案：B 满分：6 得分：未判分
学习记录004
一、简答题（共 2 道试题，共 100 分。）
1. Please give a brief summary of the main ideas of Unit 4. NO need to write in too many details, ONLY the key aspects.
.What Chinese values does li ming's response to praise of his abilities show?
2.What Chinese habits does wang hong's response show when others make complimentary comments on his purchases ?
满分：50 得分：32 评价：
2. List some important terms you have learned in this Unit. Make sure you understand what each of them refer to and how they may affect cross cultural communication.
Within the business context, cross cultural communication refers to interpersonal communication and interaction across different cultures. This has become an important issue in our age of globalisation and internationalisation. Effective cross cultural communication is concerned with overcoming cultural differences across nationality, religion, borders, culture and behaviour.
Cross cultural communication is critical to the business world. The diversity of people in cities and countries means an element of cross cultural communication will always be needed whether it is between staff, colleagues, customers or clients. Awareness of cultural differences can favourably impact the success of a business. Improved staff interaction, better customer relations and effective client management are all areas that will reap benefits through cross cultural understanding.
Although cross cultural communication competency can only be truly achieved through cross cultural awareness training, language acquisition, foreign travel and cultural immersion (文化融合，渗透) there are some guidelines that can enhance your cross cultural communication skills
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